Website Terms of Use

Welcome to Neem Health. These Website Terms of Use (“Terms”) govern your access to and use of our publicly accessible website, including browsing, accessing content, submitting forms, or using interactive features such as our AI health assistant.

By visiting or interacting with our website, you agree to be bound by these Terms. If you do not agree, please do not use the site.

1. Use of Site and Content

All content on this website — including text, images, software, logos, and other materials — is the property of Neem Health or its licensors and is protected by intellectual property laws. You may not reproduce, modify, distribute, or use this content for commercial purposes without our prior written consent.

2. Public AI Assistant Disclaimer

Neem Health’s AI health assistant is accessible without an account for limited use. This tool is for informational and non-emergency purposes only. It does not provide medical advice, diagnosis, or treatment and is not a substitute for professional healthcare.

You must not rely on the AI assistant to make healthcare decisions. If you are experiencing a medical emergency, call 911 or visit the nearest emergency room.

3. Forms and Submissions

If you submit your information via our demo request form, newsletter signup, or any other lead capture form:

• You consent to being contacted by Neem Health for informational, operational, or marketing purposes.
• You represent that the information you provide is accurate and not misleading.
• You must not use fake identities or submit spam content.

4. Privacy

Neem Health is committed to protecting your privacy. By using this Site, you acknowledge and agree to the collection and use of information as described in this section.

• We may collect basic usage data such as IP addresses, browser types, device information, and interactions with the Site for the purpose of improving user experience, monitoring performance, and securing our systems.
• If you choose to submit information through a contact form, newsletter sign-up, or demo request, we will use that information solely to respond to your inquiry or provide the requested service. We do not sell or share your personal information with third parties for marketing purposes.
• If you later interact with the Neem Health platform as a registered patient or provider, any information you submit — including health-related data — is protected under the Health Insurance Portability and Accountability Act (HIPAA) and governed by our HIPAA-compliant privacy practices, outlined in our platform Terms and Conditions.
• We take appropriate technical and organizational measures to safeguard the data we collect, including encryption and access controls.

By continuing to use this Site, you consent to the handling of your information as described above.

5. Acceptable Use

You agree not to:

• Use the site for unlawful, harmful, or fraudulent purposes.
• Attempt to gain unauthorized access to our systems.
• Scrape, harvest, or reproduce website content or user interactions.
• Submit false, misleading, or malicious information.

We reserve the right to block or restrict access to any user for violations of these Terms.

6. Disclaimer of Warranties

This website and its features are provided “as is” and “as available.” Neem Health makes no warranties, expressed or implied, regarding the website’s availability, reliability, or content accuracy. We do not guarantee that the AI assistant, forms, or any other feature will be uninterrupted or error-free.

7. Limitation of Liability

Neem Health is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the site, including reliance on the AI assistant, delays, data loss, or website errors.

8. Changes to Terms

We may update these Terms at any time. Continued use of the website after an update means you accept the revised Terms. The effective date at the top will reflect the latest version.

9. Governing Law

These Terms are governed by the laws of the State of New York. Any disputes shall be resolved in the courts of New York County, New York.

10. Contact

If you have questions about these Terms, please contact us at:

📧 admin@neemhealth.ai