Security built for healthcare
Encryption, access controls, and auditability—designed for PHI and built into every workflow.
Security that feels invisible
Strong protections without friction for patients or clinic teams.
Encryption
AES-256 encryption at rest and TLS 1.3 in transit
Access Control
Role-based permissions with MFA
Audit Logging
Complete activity tracking and monitoring
Cloud Security
SOC 2 compliant infrastructure
Data encryption
Your health information is protected with enterprise-grade encryption, both when stored and when transmitted.
- Encryption at rest
All stored data is encrypted using AES-256 encryption, the same standard used by banks and government agencies.
- Encryption in transit
All data transmitted between your devices and our servers is protected with TLS 1.3 encryption.
- Key management
Encryption keys are managed using industry best practices with regular rotation and secure storage.
Access controls
We implement strict access controls to ensure only authorized users can access health information.
- Role-based access
Users only have access to the information they need for their role. Patients control their own data.
- Multi-factor authentication
Additional verification required for sensitive operations and administrative access.
- Session management
Automatic session timeouts and secure logout to prevent unauthorized access.
Audit logging & monitoring
Every access to health information is logged and monitored to ensure accountability and detect potential issues.
- Comprehensive logging
All access to PHI is logged with user, timestamp, and action details for complete traceability.
- Real-time monitoring
Automated systems detect and alert on suspicious activity patterns.
- Log retention
Audit logs are retained securely for the required compliance periods.
Built with compliance in mind
Clear safeguards, policies, and agreements designed for healthcare workflows.
HIPAA Ready
Our architecture is designed to support HIPAA compliance requirements, including administrative, physical, and technical safeguards for PHI.
BAA Available
We sign Business Associate Agreements with covered entities to formalize our commitment to protecting health information.
Data Retention
Clear policies for data retention and deletion in accordance with regulatory requirements and user requests.
Incident Response
Documented incident response procedures to quickly identify, contain, and remediate any security incidents.
Security questions?
Have questions about our security practices or need to report a concern? We’re here to help.
For security questions, vulnerability reports, or compliance inquiries.
Ready to see Neem in action?
Schedule a demo and learn how we can help your practice.