Security & Compliance - NeemHealth
HIPAA-Ready Architecture

Security built for healthcare

Encryption, access controls, and auditability—designed for PHI and built into every workflow.

Principles

Security that feels invisible

Strong protections without friction for patients or clinic teams.

Encryption

AES-256 encryption at rest and TLS 1.3 in transit

Access Control

Role-based permissions with MFA

Audit Logging

Complete activity tracking and monitoring

Cloud Security

SOC 2 compliant infrastructure

Data encryption

Your health information is protected with enterprise-grade encryption, both when stored and when transmitted.

  • Encryption at rest

    All stored data is encrypted using AES-256 encryption, the same standard used by banks and government agencies.

  • Encryption in transit

    All data transmitted between your devices and our servers is protected with TLS 1.3 encryption.

  • Key management

    Encryption keys are managed using industry best practices with regular rotation and secure storage.

Access controls

We implement strict access controls to ensure only authorized users can access health information.

  • Role-based access

    Users only have access to the information they need for their role. Patients control their own data.

  • Multi-factor authentication

    Additional verification required for sensitive operations and administrative access.

  • Session management

    Automatic session timeouts and secure logout to prevent unauthorized access.

Audit logging & monitoring

Every access to health information is logged and monitored to ensure accountability and detect potential issues.

  • Comprehensive logging

    All access to PHI is logged with user, timestamp, and action details for complete traceability.

  • Real-time monitoring

    Automated systems detect and alert on suspicious activity patterns.

  • Log retention

    Audit logs are retained securely for the required compliance periods.

Compliance

Built with compliance in mind

Clear safeguards, policies, and agreements designed for healthcare workflows.

HIPAA Ready

Our architecture is designed to support HIPAA compliance requirements, including administrative, physical, and technical safeguards for PHI.

BAA Available

We sign Business Associate Agreements with covered entities to formalize our commitment to protecting health information.

Data Retention

Clear policies for data retention and deletion in accordance with regulatory requirements and user requests.

Incident Response

Documented incident response procedures to quickly identify, contain, and remediate any security incidents.

Security questions?

Have questions about our security practices or need to report a concern? We’re here to help.

Security team
admin@neemhealth.ai

For security questions, vulnerability reports, or compliance inquiries.

Ready to see Neem in action?

Schedule a demo and learn how we can help your practice.